Customers want to have their calls answered quickly. They expect you to know who they are and what was said last time they called, without being transferred multiple times. The reward for this – more sales, happy customers and better reviews! 3CX offers a full-featured call center solution with dynamic call queues, reporting, wallboards and CRM integration. Complex and advanced call flows can be designed using a simple drag and drop call flow designer tool. But it’s not just calls! 3CX incorporates live chat, Facebook, and SMS, to elevate your call center into a full contact center solution.