As many as 50% of live chats end up being forwarded to the call center… with the customer having to explain everything again! In these cases live chat systems are yet another obstacle prolonging resolution times. Not so with 3CX Live Chat! The customer or chat agent can instantly elevate the chat to a call to explain better. Customer’s query with history can be shared with other team members for their feedback to resolve issues faster. And it’s not just live chat or voice – handle your Facebook and SMS messages from the same interface. Get live chat for your business without paying $20 per user per month!

Drop the $20 per user per month... Keep the customer

When live chat is not enough… Superchat!

Work together as a team… anywhere

Omnichannel: One system for messaging & calls

Fully customizable & Free

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